Customer Experience Solutions
We put the customer at the centre of the business and develop technology and processes that create emotional bonds that make a difference.
iDealer
iDealer is a multi-platform system designed to host all the commercial material that a consultant needs to make an effective and differentiating digital rationale for any type of product. More than 2,500 users of the commercial area in different markets and continents generate competitive advantages through the use of i-Dealer.
For each model in the range, a specific interactive digital content is developed, designed with a dual purpose: to cause a differential impact on the customer and to facilitate the assimilation of the information.
In addition, all the content is easily shareable with the customer and has a complete tracking system to support the different phases of the sale.
Customer Experience Platform
It is a tool to maximise the shopping experience, both in a hybrid and physical process.
It allows the automatic translation of a customer’s needs and motivations for purchase into commercial arguments in digital format, a revolutionary solution that enhances and homogenises the arguments for each product, while generating a total customer experience dashboard at each point of sale.
Virtual Showrooms
We create virtual shopping spaces to guarantee an immersive experience as close as possible to the physical reality of shopping in a real showroom.
With the use of virtual reality, augmented reality or 360 video, we achieve a highly attractive showroom for our audience. Furthermore, by means of using hotspots, we have the possibility of directing our viewers to the next scene.
Development of Business Solutions
We develop all kinds of 100% customised digital solutions to transform complex processes into easy solutions.
At Infova Automoción we believe that our extensive knowledge of the business allows us to design solutions that put users first, using the most modern technologies.
